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Ordering

Find helpful information on frequently asked questions about our ordering process, payment methods, coupons and how to place orders.

Advantages of purchasing from Perfect Memorials

  • Free delivery throughout the Continental U.S on all orders meeting our minimum threshold
  • 90-day satisfaction guarantee - contact us if you're not happy with your order
  • We're a trusted company with over 50,000 positive reviews from REAL customers
  • Several payment methods including credit card, PayPal and buy now, pay later through AfterPay
  • 101-day price match guarantee
  • We offer a large selection of memorial products at every price point
  • Safe & secure online transactions
  • No pressure from funeral home salesmen

 

Perfect Memorials helps thousands of families each year with finding the right memorial for a loved on. Purchasing a memorial product has never been easier, safer and affordable. Find the right memorial for your loved one at Perfect Memorials.

How can I order from Perfect Memorials?

What payment methods are accepted?

We accept all major credit cards (Visa, Mastercard, Discover and American Express), PayPal, PayPal Credit, Amazon Pay and Afterpay. 

Will I be charged sales tax when I purchase from your website?

Perfect Memorials is required by law to charge applicable sales tax for online orders. We calculate the tax in accordance with applicable state and local laws. Where sales tax applies, the order total during your checkout reflects estimated sales tax. The final sales tax charges on your order will be displayed in your order confirmation sent via e-mail. The amount of sales tax charged on your order depends on many factors including the type of item purchased and the location to which your order is delivered, shipped or picked up. Shipping charges may also be subject to tax in certain states. 


How do I check the status of my order?

You may check the on the status of your order by logging into your profile on our website or you may contact a customer care representative

Can I use a coupon on my order?

Coupons can be applied to most orders with Perfect Memorials. Some exclusions do apply:

  • Cannot be used in conjunction with quantity discounts
  • Cannot be combine with any other coupons or offers

Coupons re void where prohibited, are not redeemable or cash and have no face value. Discounts can be used to lower the price of the product and personalization but cannot be applied to shipping or any other charges. Promotional savings may be deducted from returns or refunds. 

How long will it take to receive my order and who will deliver it?

Orders are processed as soon as we receive them during regular business hours. Most products ship within 1-2 business days (Monday-Friday). Depending on the shipping method you choose, the transit time and the delivery carrier will vary. Read more about our delivery options for more specific shipping information. 

Can I make changes to my order?

Once an order has been placed, orders cannot be made online. If you need to change your order please contact a customer care representative immediately for assistance. Personalized items that have been completed cannot be changed or cancelled.